Totally Wicked

Totally Wicked Review

Published On December 16, 2015 | By Nicole | Brands

Totally Wicked Review


Totally Wicked is an E-cig company based out of the UK. According to the ‘about us’ section of their website, they were ‘…born of passion, a passion for vaping, a passion for business and a passion for service.’ They got their start back in 2008, and claim to be one of the founding companies of the electronic cigarette market.

In taking a closer look at this company, I gained a positive first impression. Their website, which is usually the first aspect of the business that I examine, looked and worked pretty impressively. The site has an almost comic-book-like feel to it, but it was functional and served its purpose. Browsing and finding different products was pretty easy, as was finding information about the company.

They offer quite a few different products and seem to do a pretty good job of keeping a broad selection on hand.

Positives and Negatives


  • They offer a large selection of products
  • Shopping for products in a particular experience range is easy, thanks to their intuitive website
  • A lot of their products come with a 5 year warranty
  • They’ve been in the business for a long time – so they’re time-tested and proven


  • Some customers have left some negative reviews about them
  • They don’t seem to offer a money back guarantee (outside of their warranty)

What products/accessories can be purchased?

Switch e-cig kitTotally Wicked stocks a pretty thorough selection of E-cig kits, E-liquid, vaporizers, tanks, atomizers, batteries, and accessories.

On their E-cig kits page, they actually separate their options into two different sections – those for new vapers, and those for intermediate vapers. I was quite impressed with this, as it made shopping for the right type of kit pretty straightforward.

Having said that, I will say that their online storefront (in terms of how their products are displayed) seems a bit old-school – but not necessarily in a negative way. It’s simplistic and gets the job done.

When you click on different products, the actual pages for them are very nice and modern.

Odyssey Electronic Cigarette KitOne of my favorite kits offered by Totally Wicked was the ‘Switch Electronic Cigarette Kit’. This kit comes with a battery, a USB charger, and three pre-filled tanks. It’s super-affordable, and sounds like an awesome option for new vapers who don’t want something messy or complicated.

For intermediate vapers, my favorite offering was the ‘Odyssey Electronic Cigarette Kit and e-Liquid Multipack’. This vape pen kit comes with everything that you need to gets started, includes 2 rechargeable batteries, 2 atomizer heads, a mouthpiece, and a USB multifunction charger lead.

This kit also comes with a 5 year guarantee – which is awesome! I cannot express how happy it made me to see that someone out there is offering something other than a 1 year warranty!

Package and design

The packaging on Totally Wicked products seems to be a combination of style and functionality. Inside the box, the products generally seem to be arranged nicely and neatly – so no complaints as far as the packaging is concerned.

Read Also:  VIP E-Cig Review

Product design

I was pretty impressed with the designs of the products offered by this E-cig company. They’re definitely a leading supplier of electronic cigarettes in the UK, and have been around for a long time. They have their own E-cig brand, and do a fantastic job of designing products that work well. They also look stylish – especially the vape pens!

User reviews

In searching for user reviews for this brand, I learned two things. First, I learned that a lot of people use this company for their E-cig needs. And second, I learned that at least some of them don’t seem to be very happy with the results. was an especially informative source of customer reviews for this company – providing a wealth of both positive and negative points of view.

Here’s an example of one of the positive reviews that I found on TrustPilot regarding this company.

“I have been shopping regularly with Totally Wicked for 3 years now and have always had a great service – excellent products, fast shipping, lots of fabulous offers, an informative website – these people have very successfully kept me & my partner away from the carcinogens. Thank you :)”  – Source, TrustPilot (

And here’s an example of a negative review.

“We used to buy TW e-liquids for over a year. Since May/June they have an awful, harsh, chemical, burning taste, all of them. Tastes cheap and won’t buy again. Dunno what happened as they used to have good flavours. I also purchased very expensive Odyssey kit which stopped working after few days. Waiting to get my money back.” – Source, TrustPilot.

I found quite a few negative reviews, though I should also mention that a company of this size is bound to have at least a few. As far as I can tell, Totally Wicked does a pretty good job of keeping up with customer support – and negative reviews about them seem to be in the minority when you compare them to the number of customers who use the company.

Product choice

Product choice is excellent on this website. They offer a truly wide range of different types of products, from vaporizers, to E-cigs, to accessories. They even offer some variable voltage vaporizers (like the Grip) that look awesome.


Totally Wicked sells 10, 20, and 30 ml bottles of E-liquid in a variety of PG/VG ratios and nicotine strengths. They offer a truly incredible range of different flavor options, including specialty flavors, fruit flavors, tobacco flavors, and more. They also offer a lot of multi-pack options that can save you money if you’re looking to buy more than one bottle at a time.

Most of their E-liquids are also UK manufactured – which is nice.

Nicotine levels

Most of the E-liquids offered by Totally Wicked come in several different nicotine strengths, including 0mg, 3mg, 6mg, 10mg, 14mg, 18mg, 30mg, and 36mg.

Product that Stands Out

One product that really stood out to me as an exceptionally good deal (in my opinion, anyway) was the Curve 2 20W E-cigarette Kit and E-liquid.

About the company

Totally Wicked says on its website that it was established ‘with a mission to provide the best quality nicotine fluids, electronic cigarettes, and the best possible customer service and support.’

They carry a pretty impressive array of E-cig products and E-liquids, and seem to be a definite leader in the UK E-cig market.

Here’s some vital information about the company at-a-glance.

Established: 2008

Location: Pillbox38 UK Ltd, Totally Wicked, Stancliffe Street, Blackburn, BB2 2QR, United Kingdom

Phone Number: 01254 692 244


You can email the customer service team at Totally Wicked with this email address:

Totally Wicked offers free delivery on orders totaling over 50 GBP – which is awesome.
This company offers a 5 year warranty on most of their products – which is outstanding! They do not, however, seem to offer a money back guarantee of any kind – so I guess it’s kind of a trade-off.
Totally Wicked offers a lot of value for the money, especially when it comes to their E-cig kits and E-liquids. There’s no doubt about the fact that they’re a leader in the UK E-cig market, and that title definitely doesn’t come undeserved.

Running Costs

You can buy a 10ml bottle of E-liquid from Totally Wicked for as little as £4.99, though you can also buy multi-packs to get E-liquid a bit cheaper if you’re looking to buy more than one.


Totally Wicked seems to be a legitimate and time-tested E-cig company. They’ve come out with several innovative products, and seem to do an awesome job of giving customers what they’re looking for. They’re also cost-effective, and seem to offer their products at affordable prices – which is a big plus. I did see a few negative reviews about them online, but in all honesty, a company this large is bound to have some – no matter how hard they work to stay on top of it.

In my honest opinion, totally wicked seems to do an outstanding job – and I highly recommend them if you’re in the market for new E-cig products or need to buy a vaping kit to get you started on your electronic cigarette journey.

3.5/5 (2)

Please rate your personal experience if you have tried this PRODUCT / BRAND yourself

About The Author

Nicole It's my passion to do the research about familiar to me topics, especially when it comes to electronic cigarettes and the whole vaping industry as such. I hope you will find my content useful and when / if you do - please do share it! I will appreciate it! :) See our ''Who We Are'' page to find out more about me and my colleagues. Thanks and I look forward to your comments and feedback.

2 Responses to Totally Wicked Review

  1. Wayne Usher says:

    This was my first port of call when I started to vape.
    But I do not like there range / price of devices.
    I still get some e-liquid from them from time to time.
    There staff have improved.

    I hope I win some products that I can use.
    I am @AndroidVapeTech and also @SexyGadgetTech.
    I also followed you youtube and i am SmartTechGadgets and WayneVapour.

  2. Mr T says:

    I had to return two faulty devices within 4 months only to be told my warranty had expired. Although I was offered a percentage off the next purchase that hardly justifies leaving with no device or having to spend more money.

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