Truesmoke review

Truesmoke Review 4/5 (3)

Published On March 8, 2015 | By Nicole | Brands

Introduction – Truesmoke Review

Truesmoke.co.uk is a UK based E-cig and E-liquid retailer that sells high quality E-cigs and sources “the finest e-Liquids at good prices.” They carry a wide range of different E-cig products, ranging from accessories, to liquids, to starter kits.

I will admit that I hadn’t heard of Truesmoke before I sat down to write a review about them – though I was pleasantly surprised by what I found, and ended up wondering why I hadn’t stumbled onto them sooner. Their website is well designed and well-maintained, and they actually have a lot to offer – especially when it comes to E-liquids.

In fact, by the look of their home page, I was expecting them to be a large company with a ton of product choices – and was surprised to find that they actually don’t carry as many different starter kits as I thought they would.

Their starter kit options, however, are definitely sufficient and offer plenty of variety without overwhelming the consumer with choices. But is Truesmoke a company that you would be interested in, and are their products worth the price? Here’s what we found out over the course of our research.

Positives and Negatives

Pros

  • Products seem high in quality
  • They carry a large selection of different E-liquids
  • They offer a decent selection of starter kits
  • Their website is well-designed and looks good
  • They have a very customer-friendly return policy

Cons

  • Prices seem to be a little bit on the high side when compared to some other brands
  • They don’t seem to carry any cig-a-like products, which might be problematic for new vapers who aren’t ready for an Ego or Mod
  • There doesn’t seem to be a lot of ‘online chatter’ about them

What products/accessories can be purchased?

Truesmoke carries several starter kits, a ton of different E-liquid flavours, and some accessories. Here’s a brief rundown of exactly what they have to offer in terms of starter kits – which is where most vapers begin their search when they’re looking at a new company.

The base-line kit offered by Truesmoke is called the eGo Starter Kit. It’s a pretty basic kit that comes with one eGo battery, one clearomizer, one USB charger, and a bottle of E-liquid. One thing that’s pretty cool about this kit is that you can customize not only your free E-liquid option, but also your nicotine strength and even battery size (though some of the larger batteries are more expensive).

The next step up from the eGo Starter Kit is the eGo CE4 650mah Starter Kit. This kit comes with several device color options, a high-quality 650mAh lithium ion battery, one clearomizer, one USB charger, an e-liquid refill bottle (but no e-liquid) and a matching zip case.

Our eGo CE4 650mah Starter Kit Video Review

At the time that this review was written, both of these kits could be bought for less than £20 each – making them great deals. Of course, there are a few other kits to choose from as well. Truesmoke also sells a kit called the eGo Premium Starter Kit, a kit called the EVOD Starter Kit, a product/set called the Herb Vaporizer Pen, and two other Innokin iTaste kits (these may be popular with more experienced vapers, though they’re also a bit more expensive).

All in all, I couldn’t complain about the products offered. They carry a pretty diverse range of options – enough to satisfy and equip vapers of any experience level.

Package and design

The packaging on a lot of these products was pretty stereotypical – consisting of a cardboard back and a sheet of molded plastic covering the products. I wasn’t actually that impressed with it. It was functional, and though I usually prefer nicely laid-out gift boxes, I also realize that the simple packaging probably saves them money and allows them to sell their products at more realistic prices.

Truesmoke Starter Kits

I will say, however, that I was impressed with the fact that they displayed how the products are packaged right on the website. Not many companies do this, so that’s a definite ‘thumbs up’ for Truesmoke in my book.

As far as the designs go, I found their products to range from simple to stylish. There are a few of their eGo-type products that I really liked in a ‘fashion’ sort of sense, though some of their other offerings seemed a bit ‘nominal’.

Overall, I wouldn’t think twice about carrying any of their products about with me. They look good enough to take to the club – and that pretty much says enough.


 User Reviews

It was a bit difficult to find online reviews for Truesmoke products – leaving me to believe that they might not have an incredibly large following. The reviews that I did find, however, seemed to be very good. Their customers definitely seem to have a positive outlook regarding the business.

Product Choice

I would probably give Truesmoke high marks for product choice – though they could do a little bit better by providing a cig-a-like starter kit. I do understand that minis may be going out of style in a sense, but it’s always nice to see a wide range of choices presented – just in case a consumer isn’t yet comfortable with the idea of an eGo or a mod.

Still, in every other respect, Truesmoke does a great job of providing access to just about any other product that vapers could want. Their product line isn’t huge, but it provides a range of options large enough to satisfy most tastes.

Flavours

Truesmoke e-liquidTruesmoke carries literally hundreds of E-liquid flavours – ranging from traditional options, to specialty flavours, to those bordering on the exotic.

There are far too many to list here in one review, but if you’re looking for a tobacco, drink, cannabis, fruit, or gourmet flavour, then this website probably carries it.

Their E-liquids are also said to taste good as well – which means that you can expect not only an incredible array of options, but also quality to go with them.

Nicotine levels

This company carries most of their E-liquids in three different nicotine strengths… 0mg, 12mg, and 18mg.

About the company

Truesmoke is a company that sells high quality E-cigs, E-liquids, and accessories. They’re also based in the UK, and source only UK e-juices that utilize the finest ingredients.

This business was formed by a group of ex heavy smokers back in 2010. Since then, they’ve shipped over 10,000 E-cigs and have served thousands of happy, satisfied customers.

Their physical business address is 30 School Brow, Romiley, Stockport, Cheshire, Sk63at.

This company definitely seems to take customer support very seriously. They provide both a phone number and an email address/form that you can use to contact them if you need to get in touch with questions, issues, or concerns.
Orders valued at over £50 ship for free in the UK. For orders less than this, a shipping fee of £1.99 will be incurred. Of course, for orders overseas or to some of the other European Isles, you can expect to pay a bit more.
If you want to return any items to Truesmoke, you’ll need to contact them within 7 days of receipt of the order.

 Value for the money

This business does offer value for the money. Their products are affordable and high-quality, and they offer enough of a variety to keep any vaper going. When it comes to value vs. cost, it’s always important to take the reputation of the company into account as well – and this company definitely has a good-standing reputation among their customers.

Running costs

You can buy a 10ml bottle of most flavours for £4.99 from Truesmoke. At the time that this review was written, they were running a special on E-liquids—though I’m not sure if it was a once-in-a-while thing or an all-the-time occurrence.

Verdict

In the end, I was definitely impressed with this company and what they had to offer. Their biggest draw, in my opinion, was the incredible variety of E-liquids offered on their website – though I also found their starter kits well worth a look. If you’re looking for a cig-a-like, on the other hand, then I’m afraid that this is probably not the website for you.

If, however, you’re in the market for an eGo or a mod, then you could definitely find what you’re looking for here. I would highly recommend this site to anyone interested in a new E-cig or E-liquid – especially if you’re in the market for some new and interesting flavours and have the inclination to browse a wide range of choices.

Please rate your personal experience if you have tried this PRODUCT / BRAND yourself

About The Author

It’s my passion to do the research about familiar to me topics, especially when it comes to electronic cigarettes and the whole vaping industry as such. I hope you will find my content useful and when / if you do – please do share it! I will appreciate it! :) See our ”Who We Are” page to find out more about me and my colleagues. Thanks and I look forward to your comments and feedback.

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