UK E-cig Store review

UK Ecig Store Review

Published On August 31, 2014 | By Nicole | Brands

Introduction – UK Ecig Store Review

When I first found my way to the UK Ecig Store official website, I was pretty blown away. My very first impression of what was being offered was very good, mostly due to the photography and graphic design/artwork featured on the home page. The website looked very well done and professional. The colors were bold, and I found the products displayed to be very modern and stylish.

Of course, a positive first impression doesn’t always make a product good, so I was excited to get down to business and find out what other customers and reviewers had to say about the company and their products.

Their selection definitely seemed good, and they seemed to carry a wide variety of different types of products. If nothing else, their website was probably one of the best that I have seen where E-cig retailers are concerned.

So let’s get to it. Is this company really a good resource for vaping equipment, or does it just look good? Here is what we found out after doing our research and writing UK Ecig Store review.

Positives and Negatives


  • They carry a lot of different products
  • They carry over 200 different flavours of E-liquid
  • Their products are stylish and modern
  • Items seem to be well made


  • We have found that some customers report negative customer service experiences
  • Their warranties are different for different types of products, yet are not very good
  • General return policy is not very ‘customer friendly’, and seems simply designed to protect the company
  • They will not accept returns on DOA products unless you contact them within 24 hours

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What products/accessories can be purchased?

The One KitUK Ecig Store carries a truly impressive array of products. They carry quite a selection of both single and double battery kits, as well as accessories, E-liquids, clearomizers, and more. They also carry some mini ‘cig-a-like’ products, though it would seem that the majority of what they offer consists of mods, E-gos, and other more advanced products.

They offer a very good price on what they call the ‘One Kit. This is an E-go style E-cig kit that comes with one manual E-go (including a battery) and a USB charger. This kit sells for only £19.99 and comes in a very attractive and colorful package.

If you are just getting into E-cigs and are looking for an E-go style vape pen, then this would be an obvious great choice to get started with. All you would need to get in addition to this kit to get started would be E-liquid.

For a more complete rundown of the products available, you should check the official website. They carry so much that it would be impossible to fit it all into one review.


Package and design

UK Ecig Store seems to employ fairly typical packaging methods. We found everything to be in order in this department.

Read Also:  Matchless E-cig Review

As far as design is concerned, we rather liked how their products looked, though there wasn’t anything particularly groundbreaking about them in terms of appearance. We really didn’t find anything in this category to complain about.

Battery performance

Battery performance seems to be pretty good on UK Ecig Store products. In all of the reviews we read we never really found any complaints regarding battery longevity or quality of the devices in general (aside from a few instances where the products were faulty or damaged upon arrival).

Vapour production

Vapour production was another area where we really didn’t find anything negative to report. For all intents and purposes, the vapour plume produced by these products is at least average, if not even a little bit better than that.


This was one area where UK Ecig Store really stood out. They carry several different brands of E-liquid, and many, many flavours in each brand. Overall, they stock over 200 different kinds of E-liquid that vapers can choose from, making them one of the best E-liquid suppliers that we have thus far reviewed.

Here is just a small sample of the types of flavours that they carry on their website.

  • Original Virginia TobaccoUK ecig store flavours
  • Caramel Toffee
  • Organic French Vanilla
  • Original Pepper Cola
  • Butterscotch
  • Strawberry Shortcake
  • Chocolate Caramel
  • Vanilla Blackberry Swirl
  • Tropical Storm
  • Fresh Ice Cream
  • Cherry Vanilla Swirl
  • Mixed Fruit

Of course, this is only a very small sample of what they carry in their inventory. Their selection is truly impressive.

Nicotine levels

Most of this company’s flavours come in five different nicotine strengths… 0% Free, 0.8% Low, 1.2% Medium, 1.8% Medium, 2.4% High.

About the company

UK Ecig Store describes themselves as ‘an e-cigarette company unlike any other; fresh, vibrant, customer-centric [with] a brand identity that people can relate to.’ In the About Us section of their website, they say that they ‘design, source, and combine the latest Electronic Cigarette technology to produce high quality products for the booming worldwide e-cigarette market.’

The company actually has a headquarters located in London. We were not able to find much out about the company’s history though, unfortunately. They really didn’t have any information of this kind available on their official website.
This was an area that seemed a bit sketchy from time to time. Of course, some reviews seemed to paint a very positive picture of UK Ecig Store, while others reported some pretty serious problems where customer service and support were concerned. Overall, the conclusion we drew was that it might have to do with who is returning emails and handling the issues. This seems like a fairly good-sized company, so they surely employ quite a few people. The likelihood of every single one of them being extremely good at helping customers is not very high.
This company actually offers free shipping on second class orders (2-4 working days, signature required) valued at over £20. They have various other shipping options available as well, all of them fairly reasonably priced. They even have a ‘click and collect’ option on working days only where you can order and then pick up your merchandise at the business’s official location. They also offer international shipping, though the exact amount will vary depending upon the destination.
We were a little bit less than impressed with the warranties offered on UK Ecig Store. Batteries, chargers, and variable voltage mods, for example, all come with a one month guarantee. We would definitely have liked to see something like three months, or even better, a year. At least they offer a warranty, but it was still not quite as customer friendly as we would have liked.


Value for the money

This company definitely offers value for the money, despite a few initial negatives. They are actually a pretty well-known E-cig dealer (they have a pretty good reputation on TrustPilot), offer a lot of different products at great prices, and stock a truly incredible array of different types of E-liquid.

All in all, I would recommend them as a website that you should check out if you are thinking about buying a new E-cig or if you are considering switching from smoking to vaping. This would also be a fantastic website to look at if you are shopping for E-liquid, as they offer about 200 different flavours in just about every category imaginable.

Read Also:  ROK E-Cig Review

Running costs

A 10ml bottle of E-liquid from UK Ecig Store costs £3.99. Of course, it might take you a little while to figure out exactly how long one bottle will last you. For some, this will last over a week. For others, however, one bottle might last only days. It all depends upon how often you vape, how long you vape for when you do, and how long your drags are.


In the end, we would recommend this website to anyone interested in an alternative to the more common online vaping stores. They do carry a few things that you might not see in other places, and their range of flavours is truly impressive.

Their warranty policies might not be the most customer-friendly, and they might not offer quite as many different types of mini starter kits as some companies in the business, but they do present a selection that will appeal to both new and experienced vapers alike.

Whether you have been vaping for years or are brand-new to the scene and looking for an E-cig, this store could definitely get you outfitted with little trouble. We would also  recommend them to anyone who is tired of the ‘same old’ flavours and looking for an alternative.

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3.43/5 (7)

Please rate your personal experience if you have tried this PRODUCT / BRAND yourself

About The Author

Nicole It's my passion to do the research about familiar to me topics, especially when it comes to electronic cigarettes and the whole vaping industry as such. I hope you will find my content useful and when / if you do - please do share it! I will appreciate it! :) See our ''Who We Are'' page to find out more about me and my colleagues. Thanks and I look forward to your comments and feedback.

12 Responses to UK Ecig Store Review

  1. Marcus says:

    Seems quite unprofessional to be using a review of a company to try and sell your own products.

  2. Nicole says:

    Marcus, thank you for your comment. Just to make it clear, we do not own any of the products. User was looking for an alternative and we did what we are here to do e.g. tried to make user spend less.

  3. Sky says:

    Do not buy anything until you find out if they are allowed to sell those products to you. Bought an E leaf iStick 50w. Six weeks of normal use later it does not work. Took good care of it, cleaned every week new coils everything and never charged it unattended. Spoke to E leaf in the UK (01254 269381)they have confirmed that UK E-Cig Store is not permitted to sell their products and if anything goes wrong you are on your own.

    The battery actually started operating by itself past the usual 10 second cut off. Smoke started to come out of the battery casing and there was a strong chemical/plastic smell. Luckily I was in the room and I quickly grabbed it and unscrewed the atomiser in time before it exploded or caught fire.

    E leaf told me that if I had purchased from them or from an approved seller they would have replaced it with a new one with out any issues. Obviously I wasn’t told that at the time so am now stuck with a £50.00 paperweight. so please stay away from these guys and look for a proper outlet who will actually help you when something goes wrong.

  4. Wasyl says:

    Decided that I was fed up of getting dodgy coils from vendors that failed the Aspire authenticity check so bit the bullet and paid a lot more to get some from a REPUTABLE COMPANY! i.e. UK ECIG STORE. Ordered some Aspire Nautilus bvc coils and they duly arrived but as I had a couple left of my old ones I didn’t try one of there’s till this week, (two weeks later ). I put one in on Monday and it lasted two hours before losing the flavour so decided to check the Aspire code and got THIS SECURITY NUMBER HAS ALREADY BEEN USED! Messaged the company and got no reply, so phoned next day and was told to email customer services again and give them the details and security code again and they would deal with it. I then got an email today telling me that as it was longer than their ONE DAY WARRANTY they basically weren’t interested. If it had just been a bad coil I could maybe just accept it but they sold me AUTHENTIC ASPIRE COILS which failed the Aspire authenticity check, I will never be back and urge others to avoid them and their dodgy business practices. I shall be contacting Aspire about them.

  5. Craig says:

    I wouldn’t bother trying to set up an account with this store to buy online it takes forever I been trying for 2 days. Called customer services and they where not helpful at all, so I went on ebay a brought the same product in 30 seconds.

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